About the RESET ACTIVE GEAR MAGNETIC GYM WATER BOTTLE BAG Product

1. What is the Reset Active Gear Magnetic Gym Water Bottle Bag?
The Reset Active Gear Magnetic Gym Water Bottle Bag is a magnetic gym water bottle bag designed to keep your hydration and essentials off the floor, clean, and within reach. It features powerful neodymium magnets, multiple storage compartments, and a durable water-resistant design — built for gym, outdoor, and on-the-go use.

2. How strong are the magnets?
The Reset Active Gear Magnetic Gym Water Bottle Bag contains 4 integrated neodymium magnets housed in protective steel casing. Together, they can securely hold up to 4.0 kg on a solid, dry steel surface.

3. Will the magnets damage my phone, bank cards, or electronic devices?
Magnets have no impact on cell phones but can interfere with electronics, magnetic strips, and medical implants (e.g., pacemakers). The protective steel casing minimizes the magneticity on the inside of the bag. We strongly recommend keeping sensitive items away from the magnetic panel and avoiding direct exposure.

4. What size water bottles fit inside?
The Reset Active Gear Magnetic Gym Water Bottle Bag can hold bottles or open ear jugs up to 30 cm in circumference, including Hydro Flasks, stainless-steel bottles, sports bottles, and most large gym jugs.

5. Is the bag waterproof?
The outer shell is made of durable, water-repelling canvas with a soft polyester lining. While it resists splashes and light rain, it is not fully waterproof and should not be submerged in water.

6. Where is the Reset Active Gear Magnetic Gym Water Bottle Bag made?
Reset Active Gear supports local manufacturing, our Reset Active Gear Magnetic Gym Water Bottle Bag are proudly designed and manufactured in Durban, South Africa.

Usage & Care

7. How do I attach and remove the Reset Active Gear Magnetic Gym Water Bottle Bag?

  • Place it against a dry, solid steel surface.

  • Press firmly to ensure the magnets connect.

  • To remove, slide 2–3 fingers into the pull tab loop and pull forward with a slight downward motion. The magnets will release one by one.

8. Can I wash my Reset Active Gear Magnetic Gym Water Bottle Bag?
Yes — wipe with a damp cloth for light cleaning. For deeper cleaning, hand-wash with mild soap and air-dry. Do not machine wash or tumble dry.

9. Is it safe to use outdoors or at work sites?
Yes. The Reset Active Gear Magnetic Gym Water Bottle Bag is versatile for gyms, outdoor training, camping, and worksites. However, ensure the surface you attach it to is stable, dry, and capable of supporting the load.

Orders & Shipping

10. Do you ship outside of South Africa?
At this stage, Reset Active Gear ships only within South Africa. International shipping may be added in the future.

11. How long will delivery take?
Orders ship within 1–2 business days. Delivery usually takes 2–5 business days, depending on your location. Tracking details will be provided once shipped.

12. How much does shipping cost?
We make use of PUDO Box to Door from The Courier Guy. Shipping fees are calculated at checkout based on your delivery address. We sometimes offer free shipping promotions — keep an eye out!

Returns & Refunds

13. Can I return my Reset Active Gear Magnetic Gym Water Bottle Bag?
Yes — you can return your product within 7 days of delivery, provided it is unused, in its original condition, and in its original packaging.

14. What if my product is defective or incorrect?
If you receive a defective or incorrect item, Reset Active Gear will cover the return shipping costs and send you a replacement or issue a refund.

15. How do I start a return?
Email info@resetactivegear.co.za with your order number, issue description, and photos if applicable. Our team will guide you through the process.

Safety Information

16. Are the magnets safe for children?
No — the Reset Active Gear Magnetic Gym Water Bottle Bag contains powerful magnets and small parts that can pose choking or injury hazards. Keep out of reach of children.

17. Can I use the Reset Active Gear Magnetic Gym Water Bottle Bag if I have a pacemaker or medical implant?
No — magnets can interfere with pacemakers, defibrillators, and other implants. Please consult your doctor before using magnetic products.

18. Can the Reset Active Gear Magnetic Gym Water Bottle Bag be used on any metal surface?
No — the surface must be solid steel, dry, and stable. Avoid using on thin sheet metal, refrigerators (with a full load), or damp surfaces.

Support

How can I contact support?
For any questions or assistance, email us at info@resetactivegear.co.za or use our Contact Us page.